Emergency? If you or someone else is in immediate danger, call 999 or 112. Otherwise, go to our 24/7 Emergency Department.
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Insurance & billing

Clear coverage, fewer surprises.

Coverage can vary by plan. Use this checklist before your visit to avoid delays.

Before you come
Bring the essentials ID + insurance card + referral letter (if required). Ask for a cost estimate when booking.
NHIF
NHIF support We can guide you through eligibility and what your plan covers for your service line.
Private cover
Confirm your provider We’ll verify benefits before treatment where possible (especially imaging and elective procedures).
Ask for a written estimate Confirm referral requirements Check pre-authorization (imaging/surgery) Request itemized billing